How Can We Help Today?
Owned and operated by Outpost Grid, we are happy to answer questions about workbenches, patio sets, pergolas, or anything else.
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Frequently Asked Questions
How long does shipping take?
Handling takes 1 to 3 business days and transit runs 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different size or style?
Yes, exchanges are available within our 30-Day Returns window. Simply reach out to our team with your order number and the item you would like instead, and we will walk you through the next steps.
What materials are your workbenches and patio furniture made from?
Our workbenches feature heavy-duty steel frames and solid work surfaces built for everyday use. Our patio furniture sets use weather-resistant materials designed to hold up season after season on your deck or patio.
Do your pergolas require professional installation?
Most of our pergolas are designed for straightforward at-home assembly with clear instructions included. For larger structures, having a second person on hand makes the process smoother and faster.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Expect a thoughtful reply within 24 hours on every weekday inquiry.
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30-Day Returns
Not the right fit for your space? Return eligible items within 30 days per our Return Policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
